During or prior to shipping, if storage in warehousing, packaging or storing and when cargoes are found damaged, it is necessary to estimate the extent of damage and also to find out the cause of damage for an insurance compensation claim. On the other hand, liability issue needs to be established in most cases. If the damage is covered by insurance, our damage reports will be submitted to the insurance companies to allow the insurers to make an objective assessment, both on liability and quantum coverage. In normal procedures, our damage survey reports will be submitted directly to the insurers for damage assessments and insurance claim purpose.
The damage survey would be done by our team of cargo surveyors, led by a very experienced operations manager who has previously performed seaport operations for more than 12 years. We are proud to be on the panel of many insurance companies. We are able to conduct many different types of damage surveys ranging from different trade business on damages to cargoes, packed shipments in containers, during or after packing, warehousing storage, theft, accidental or malicious damages, fire, etc.